CYCLEDELIK MEMBERSHIP OPTIONS

Notice to new customers as at November 2020,

We are no longer accepting new members as we are operating to full capacity. You may still register to guarantee a place but we will not be able to guarantee 'On tap and priority services' until March 2021. We are in the process of a slow, steady and controlled expansion as training to CYCLEDELIK standards takes quite a while to achieve. This notice does not affect current and existing members.

We thank you for your continuous support and understanding.

CYCLEDELIK Membership Dept.

 

The membership is optional and may be triggered, cancelled or frozen at any time. No contract, No commitment! Our aim is to keep our members bikes safe on the road when required.

The call out service we offer is on a pay as you go basis but the membership offers excellent value for money. It is activated by monthly Direct Debit -instructions below- in return for the following benefits:

  • Upgrade to VIP status: Your call out request is processed before every one else and prioritised for free as part of the membership package
  • No queuing up at the shop
  • No call out charges*: Nothing to pay to call out a mechanic
  • Free repairs (Labour only): Nothing to pay on all repairs carried out on your bike including upgrades etc...
  • Free wheel building: Broken wheel or worn out rim? Not a problem, we will rebuild for free (Parts excluded)
  • Free valet: Complete bike clean and shine
  • Scheduled free servicing* (Labour only): minimum 1 free visit to service the bike per year
  • Dedicated members telephone number and email: Special members hotline and email (Not advertised!)
  • Free advice on the best cycling products, brands and services in the market
  • Option to upgrade to 'Mechanic On Tap' service meaning that a dedicated mechanic is at your service as and when required

 

Bespoke membership as a gift, for family or work are also available upon request using a combination or all of the options listed below.

Membership costs are as follows:

 

BRONZE £12.50

Roadside assistance or recovery to our workshop (or a shop of your choice); and home start to get you back on the road for motorbikes up to 1000cc, Scooters roadside recovery & Bicycle including cargo bike. Major repairs and service are excluded. For the Bronze Membership we fix flat tyres, replace malfunctioning batteries, supply fuel to get you to the nearest petrol station, fix broken chains, snapped brake and clutch cables only.  – Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner. 

 

SILVER £22.50

Hybrid, folding & single speed cycles 1 speed+ (No Hub or Pinion gears)– Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

SILVER PLUS £30.00 

With additional Hydraulic brakes & Suspension cover – Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner. 

 

GOLD £27.50

Road cycles, MTB & Cargo bikes – Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

GOLD PLUS £35.00

With additional Hydraulic brakes & Suspension cover – Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

PLATINUM £37.50

eBikes including cargo bikes, MTB, CX, road, hybrid and city bikes including Hub or Pinion gears–  per month including BOSCH, YAMAHA & STEPS motors (BROSE coming soon!) – Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

PLATINUM PLUS £50.00

With additional Hydraulic brakes cover – Per month via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

MORE THAN 1 BIKE EMBERSHIP £POA

Please call us for this option so we can workout the best deal for you if you wish for a variety of bikes to be covered. Suitable for families with more than 1 bike, students at campus and businesses with either operational fleets or private bikes – Per month via Direct Debit (dD)

For a quote please call +443331230500 option:4.

 

UNRESTRICT AS AN ADD-ON TO AN EXISTING MEMBERSHIP £175.00

Reached the limit over a 12 months period? Need a couple more services or a few more regular call outs? Choose this option as an add-on then freeze and activate as and when required. 1 call out a week for a period of 1 hour to see to 1 bike – Per week via Direct Debit (dD)

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

MECHANIC ON TAP £2500.00

A dedicated and fully qualified mechanic working for you 35 hours a week. Ideal for bike shops requiring assistance without the long term commitments, pop up shops, event support home or abroad, businesses running a fleet of cycles, locations with 50+ cyclists as well as VIP customers with a range of bikes to look after – Per week via Direct Debit (dD) / Terms apply. Minimum commitment is 1 week in advance. Payments taken weekly.

To activate the direct debit, simply click on the option above and you will be directed to a secure web page run by GoCardless our membership processing partner.

 

How to apply:

Online 24/7: Just click on one of the above options to setup dD,

By phone: Please call us on 03331230500 Option:4,

In person: Please speak to your mechanic.

 

Suitable for private individuals as well as business.

*Free servicing and call outs are limited to 1 service and 2 repair call outs a year. Management reserves the rights to increase the membership fee upon application for locations outside our reach to cover the business costs. Terms and conditions apply.

 

How to freeze or cancel Cycledelik Memebership in 2 simple steps:

1/ Simply call us 24/7 on 03331230500; or get in touch with your dedicated mechanic. No reason required to deactivate or freeze the membership.

2/ You will also have to cancel or freeze the direct debit via your direct debit provider GoCardless using the email address you signed up with.

 

What members have to say:

"I have been using Cycledelik for over two years now and belong to one of their membership schemes. My bikes are scheduled for frequent check ups and are kept in the best condition which minimizes issues while on the road. However, when something does go wrong the team is very flexible and reliable to help you out. They come on site to where you are and carry a wide stock of bike parts to quickly get your riding again.

I think the best part of this is that they come to you. So when I commute to work they can visit my office to replace a flat. They also come to my home in greater London to carry out service on the whole families bikes.

The value of the membership has paid for itself many times over in convenience alone. Plus service is always with a smile." By Michael P

 

"Rachid is extremely passionate and knowledgeable when it comes to bicycles and generally a very nice guy. I've had a monthly 'contract' with him for over two years and it's a great deal. He services my bicycle every couple of months and and in case I break down I know he'll get me back on the road the earliest possible even if this means coming to do the job at 6 in the morning!! Highly recommended!" By M Klein

 

"Brilliant service provided by Rachid!" By C Horne